Privacy Protection

pkpk22 Privacy Policy

This policy fully explains how the pkpk22 platform collects, stores, uses, and protects your personal information.

Last updated: 30 October 2026 SSL encrypted
Last updated: 30 October 2026
Table of Contents
  1. Introduction
  2. Information We Collect
  3. Purpose of Data Use
  4. Data Sharing
  5. Security Measures
  6. Cookies and Tracking Technologies
  7. Data Retention Period
  8. User Rights
  9. Protection of Under-21s
  10. Policy Changes
  11. Contact Us
  12. FAQs

1. Introduction

pkpk22 is firmly committed to protecting the personal information of players in Myanmar with care and accuracy. This Privacy Policy ("Policy") explains how your personal information is handled when you use the pkpk22.games website and its related services ("Services").

By accessing this website, you are considered to have accepted the data handling practices described in this Policy. If you do not agree, we encourage you to stop using the website.

This Policy should be read alongside pkpk22's Terms and Conditions and Responsible Gaming Policy.

2. Information We Collect

pkpk22 collects the following categories of information in order to provide and operate our services—

2.1 Information You Provide

This includes information you give us when registering or logging into an account—

  • Full name (in Burmese or English)
  • Date of birth (for age verification)
  • Contact details — email address, phone number
  • Payment details — KBZPay phone number, Wave Money, AYA Pay, CB Pay, bank transfer details
  • Identity verification — national ID card number (where required)

2.2 Automatically Collected Information

When you access the website, the following technical information is collected automatically—

  • IP address and approximate location
  • Browser type and version
  • Device type and operating system
  • Pages viewed, clicks, and session duration on the website
  • Cookies and similar tracking technologies (see Section 6 below)
  • Referral and referring URLs

2.3 Gaming Records

This includes information collected when you carry out gaming activity—

  • Deposit and withdrawal records
  • Game types played and session duration
  • Bet amounts and game results
  • VIP level progression records

3. Purpose of Using Your Information

The information we collect is used only for the following purposes—

  • Account Management — To create, verify, and securely maintain your account
  • Financial Transactions — To process payments via KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfers
  • Ensuring Fairness — To maintain accurate game records during gameplay
  • Customer Service — To provide 24/7 Myanmar-language support and respond to enquiries
  • Responsible Gaming — To analyse gaming patterns and identify players who may need support
  • Security — To prevent fraud, money laundering, and unauthorised access
  • Service Improvement — To analyse website performance and improve the player experience
  • Legal Compliance — To fulfil relevant legal obligations

This information will never be sold, rented, or exchanged for third-party advertising purposes beyond the stated purposes above.

4. Information Sharing

pkpk22 will share your personal information with third parties only in the following defined circumstances—

4.1 Service Providers

We may share information with trusted partner providers who deliver payment processing (KBZPay, Wave Money, AYA Pay, CB Pay), IT infrastructure, and security services. They operate strictly under pkpk22's instructions and are bound by data protection agreements.

4.2 Legal Requirements

Where information must be disclosed due to a valid legal process (court order or formal request from a government authority), we will act in accordance with the law. Where permitted by law, we will notify you in advance.

4.3 Business Changes

If a merger, acquisition, or share sale takes place, data may be transferred, and we will ensure this policy remains in effect.

4.4 What We Do Not Share

We will never sell or share your personal information with any third party unrelated to our services, including advertising companies, data brokers, or website service providers.

5. Security Measures

pkpk22 takes the security of your personal information seriously. The security technologies we use include—

  • SSL/TLS Encryption — All data transmitted between the website and your browser is encrypted and protected.
  • Access Control — Only authorized personnel can access personal information.
  • Regular Updates — Software is regularly updated to defend against cybersecurity threats.
  • Data Minimization — We only collect information that is strictly necessary to provide our services.
  • Staff Training — Employees receive regular training on privacy protection practices.

We acknowledge that no organization can guarantee 100% digital security. However, we will always apply every available technical and administrative safeguard. If a personal data breach occurs, we will notify affected players and relevant staff as quickly as possible.

6. Cookies and Tracking Technologies

A cookie is a small data file stored in your browser when you visit a website. pkpk22 uses the following types of cookies—

Essential Cookies

These are necessary for the website's basic functions and to keep you logged in. Disabling these cookies may cause the website to not work properly.

Performance Cookies

These help us understand how the website is being used — for example, which pages are viewed the most. Data collected by these cookies is not linked to any personal information.

Blocking Cookies

You can control or delete cookies through your browser settings. However, please be aware that doing so may cause some website features to not work properly.

7. Data Retention Period

pkpk22 will retain your personal information for as long as necessary to provide our services and fulfill legal obligations—

  • Active Account Data — For as long as the account remains open.
  • Financial Transaction Records — For the period required by financial laws and regulations.
  • Closed Accounts — For as long as required for security or legal purposes.
  • Communication Records — For a period to ensure the quality of customer service.

Once the retention period has passed, your personal information will be securely deleted or anonymized so it can no longer be linked to any individual.

8. User Rights

You have the following rights regarding your personal information—

Right to Access

You have the right to ask what personal information pkpk22 holds about you. Contact us to request a copy of your data.

Right to Correction

You can request that incorrect or incomplete personal information be corrected. This can be done easily through the website's live chat.

Right to Deletion

You can request that your personal information be deleted where there are valid grounds to do so. Please note that some data may need to be retained due to legal requirements.

Right to Data Portability

You have the right to receive your data in a machine-readable format that can be transferred to another service.

Right to object

You can object to the use of your personal data for specific purposes (e.g. building advertising profiles).

To exercise any of the rights above, contact us via the website's 24/7 live chat or email [email protected]. We will action your request within a reasonable time of receiving it.

9. Protection for Under 21s

pkpk22 services are for users aged 21 and above only. We do not knowingly collect personal data from anyone under the age of 21.

Date of birth verification at registration confirms that users are 21 or older. If false data is provided to get around this requirement, the account will be suspended and the related data will be deleted.

If a parent or guardian becomes aware that their child is using pkpk22, please notify us immediately at [email protected]. We will take action as quickly as possible upon receiving your message.

10. Policy Changes

pkpk22 may update this Privacy Policy from time to time. When changes occur —

  • The "Last updated" date at the top of the policy will be updated
  • The revised policy will be published on the website
  • For significant changes, registered players will be notified by email or via a website notice

Continuing to use the website after any changes take effect will be taken as your acceptance of the revised policy.

11. Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy, you can reach us through the following channels —

  • 24/7 Live Chat — Contact us directly in Burmese via the live chat on the website
  • Email — [email protected]

We will review your enquiry as quickly as possible, and personal data requests will be handled as a priority.

Privacy Protection at pkpk22 — Frequently Asked Questions

pkpk22 does not normally share your personal information with third parties. It is shared only with service providers such as KBZPay and Wave Money who process payments, for specific purposes, and they are bound by data protection agreements. If required by law, we will act in accordance with that law. We never sell your data to any third party for advertising purposes.

Yes. All payment-related information is protected with SSL/TLS encryption and every transaction is encrypted. Data is shared only with payment service providers who are bound by data protection agreements. pkpk22 staff will never ask for your bank card PIN or account password at any time.

Data related to active accounts is stored for as long as the account remains open. Financial transaction records will be kept for the period required by law. Once an account is closed, data will be securely deleted after the legally required retention and protection period has expired.

Yes. Gaming activity records (types of games played, deposit and withdrawal history) are collected. This information is used to help identify and address potential problem gambling, and to improve our services. For more on responsible gaming, visit the Responsible Gaming page.

Yes. You can contact us via the website's 24/7 live chat or at [email protected] to request access, correction, deletion, or transfer of your data. Please note that some data may need to be retained due to legal requirements.

If you block essential cookies, login and some website functions may not work correctly. If you only block functional cookies (those used for website analytics), you can still use the website. Check your preferred browser settings to manage cookies.

If a data breach is detected, we will immediately act to resolve the issue and notify affected players as quickly as possible. For more information, contact us via the website's live chat or at [email protected].